Question 1

How fast can you come out?

Accepted Answer

Most jobs are scheduled within 24–48 hours. Same-day service is often available for commercial clients in Edmonton, Leduc, and Nisku — call us to check.

Question 2

What can't you take?

Accepted Answer

We can't haul hazardous waste (paint, solvents, propane tanks, asbestos, chemicals, medical waste). Everything else — furniture, appliances, yard waste, renos, electronics — we handle.

Question 3

Do you recycle and donate?

Accepted Answer

Yes. We sort every load: usable items go to local charities, recyclables to the appropriate depot, and only true waste hits the landfill.

Question 4

Do I need to be on-site?

Accepted Answer

No. For commercial clients we work directly with property managers and can be let in by site staff or use access codes. For residential, we'll confirm pickup details ahead of time.

Question 5

How does pricing work?

Accepted Answer

Junk removal is volume-based (priced by truck space). Litter pick is quoted per visit. Recurring contracts unlock our best rates. See pricing for starting rates.

Question 6

Do you offer recurring contracts?

Accepted Answer

Yes — 1, 2, and 3-year service agreements with locked-in pricing, priority scheduling, and a single monthly invoice across all services.

Question 7

Are you insured?

Accepted Answer

Yes. Fully insured with liability coverage and WCB Alberta. Certificates available on request for property managers.

Question 8

Do you handle estate cleanouts?

Accepted Answer

Absolutely. We work with executors and families on full-home clear-outs with discretion and care — sorted, donated, and broom-cleaned.

Question 9

What payment methods do you accept?

Accepted Answer

E-transfer, credit card, and invoiced billing for commercial accounts. Net-30 available with approved credit.

Question 10

Are you eco-friendly?

Accepted Answer

We aim to divert as much as possible from the landfill — donating to thrift stores, recycling metals and electronics, and composting yard waste where applicable.

Questions, answered.

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